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Process流程

From idea to the first hug.

You’re part of every step — with photos straight from the workshop. 📸

  1. 1.

    Enquiry

    询价

    Put together your wish in the configurator. We get back to you with a quote and matching makers.

  2. 2.

    Order & design

    下单 · 设计

    References, sketch, details — we translate everything for the maker. Placing the order reserves your slot.

    💜 Instalment 1/3

  3. 3.

    Build

    制作

    Once you approve the design, your maker gets building. You receive regular work-in-progress photos.

    💜 Instalment 2/3

  4. 4.

    Quality control

    质检

    You see your finished suit in photos, then it’s imported and gets a final check by us.

    💜 Instalment 3/3

  5. 5.

    Delivery

    交付

    Safely packed and shipped from Germany. We’re still here for you afterwards.

⚖️ Honestly

Ordering directly from the maker is cheaper. Here’s what you get with us on top.

  • Customs & import VATImporting yourself: paid extra – often at your door, plus a carrier feeWith Akaidon: included in the price
  • International shippingImporting yourself: extra, your riskWith Akaidon: included, insured
  • WarrantyImporting yourself: with the maker abroad – hard to enforceWith Akaidon: 2 years with us in Germany
  • CommunicationImporting yourself: in the maker’s language or via translatorWith Akaidon: English or German, we translate
  • PaymentImporting yourself: usually full prepayment abroadWith Akaidon: 3 instalments to a German company
  • Quality controlImporting yourself: you find out when unboxingWith Akaidon: checked before it ships to you
  • RepairsImporting yourself: back to the makerWith Akaidon: with us in Germany

After you buy售后

We’re still here for you afterwards.

  • 2-year warranty

    You buy from a German company – if something’s wrong, we take care of it, not a maker on the other side of the world.

  • Repairs in Germany

    Seams, fur and small parts are repaired here. No long shipping back to the maker.

  • Care guide included

    Every head comes with a guide so your fur stays fluffy for a long time.

✏️ Configurator 定制

Build your kemono!

Pick style, colours and extras – you instantly see your blueprint and a non-binding price indication.

Open the configurator